duku | CRM

duku CRM Insurance Commission Tracking

In order to properly track and adjudicate your Insurance Agency's Commission Tracking, there are various items that need to be setup, duku CRM helps your seamlessly handle all of these aspects. Setting up proper commission schedules is the first step to tracking your commissions. This entails gathering the different producer payout levels your agency supports, as well as the carrier schedules, typically these are broken down by Product, Age, State and Face Amount

Once the commissions "Profile" is setup for a policy, the system can then collect actual payments as they are paid out from the Carrier or other 3rd-party partners. duku CRM will track each modal payment that comes in and ensure that all of the payout hierarchies are getting their proper piece. This will allow you to accurately forecast agency level receivables and your profit levels. No matter how complicated your payout structures are, duku CRM has a solution that will work for your agency.

duku CRM also has the ability to integrate with any ACORD standard import file, either from the Carrier directly or other service providers. This level of detailed tracking will allow your agency to track commissions over the entire lifecycle of a policy from first year target to renewals.

Insurance Commission Tracking Highlights

Track all types of commissions related to your policies, first year target, excess, overrides, bonuses and renewals
Setup Commissions Schedules for the Carrier and Products that you work with, broken down by payout level, insured state, insured age, target levels and more
duku CRM will automatically create a Commissions profile for each Policy based on the schedules that are setup
Based on the policy mode and carrier commissions statements the system will track and adjudicate incoming payments from Carriers as well as outgoing payments to Producers and Marketing Reps
Generate commissions transmittals weekly or monthly and have them sent to your Producers

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Features

The bread and butter of duku CRM, all of the vital insurance specific features built for processing new business, managing producers, forecasting performance and accurately paying commissions

Carrier Offer Tracking

Request, monitor and track all insurance offers, including contingencies.

Life-cycle Tracking

Track each potential policy throughout its life-cycle. From underwriting, approval to placement, each step will be recorded using pre-defined or custom "stages."

Notes

Track and monitor the where, when and how on everything that has happened and should happen on your cases. From automated emails to case manager correspondence and everything in-between.

Automated Notifications

Standard notifications including agent onboarding, state licensing expiration notification, carrier appointment information, policy status. Also build your own on-domain notifications.

Agent Access

Provide your agents with a read-only portal into your agency's information with complete control over what they can see, who can see it and how it is viewed. Allow agents to open up their own custom dashboard to help promote your partnership.

Web API Integration Tool

Standard Web API allows for integration with any stands compliant API for both one-way and two-way data feeds.

Producer Licensing + Appointment Tracking

Track your Producers State and Carrier appointment information. This allows check and balances and avoids unnecessary delays when processing a new application.

Dashboards

Dynamic real-time dashboards tailored to meet your business and management needs, specifically role-based. Each business unit can see at any time the key metrics which promote daily monitoring of the health of the agency.

CRM/Marketing

Complete CRM tool, used to market to, promote and manage your agents which are the lifeblood of your business. Integrates into most 3rd-party email and social media platforms.

Tasks/Calendaring

Automated and manually scheduled to-dos are seamlessly entered, monitored, and converted to notes upon completion (including integration with Outlook/Gmail/Yahoo).

Powerful & Dynamic Reporting

Using a simple drag and drop GUI, build any report which can be run on-demand, attached to an automated notification or email to a set distribution list on a schedule.

Medical Records

Request, monitor and track all medical records for each potential insured (all policies) as well as billing/reimbursement information. Have the ability to track, store and quickly access commonly used doctors and vendors.

ACORD File Integration

Standard import and processing facility for ACORD data files either from carriers or other data vendors.

Electronic File Repository

Unlimited electronic files can be attached through the Outlook integration tool, or dragged and dropped onto your cases, classified with the ACORD standard types and referenced by anyone with security access, no size or number of file limitations, custom file types allowed.